{"xsrfToken":"b65039a359f419c86c35a6ea14c0311bad290b41_lout","branding":{"id":"8","key":"eclient","name":"ProteusEngage Support","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#156196","headerLinkHoverBGColor":"#156196","headerBadgeColor":"#156196"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Proteus Support Center","sharedPortalName":"Proteus Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Proteus Support Center","sharedPortalName":"Proteus Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0e6099","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/53f58055-dad7-47f0-a6fe-dd5daf12bf04/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDJiMGVlZi1jZjMzLTRiZmUtYjE1NC04YTM0ZmE1N2UxYjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUzZjU4MDU1LWRhZDctNDdmMC1hNmZlLWRkNWRhZjEyYmYwNCI6WyJyZWFkIl19LCJleHAiOjE3MzIxODA3MTQsIm5iZiI6MTczMjE4MDExNH0.PXS1Wr6S4E9vfqjn2mpzB6xlKl0NhwwgJlhBF75RenE&client=ed2b0eef-cf33-4bfe-b154-8a34fa57e1b8&height=300&mode=fit","bannerMediaApiFileId":"53f58055-dad7-47f0-a6fe-dd5daf12bf04","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"eclient","projectId":10007,"serviceDeskId":8,"name":"ProteusEngage Support","description":"<p>Select this option if you need help using our Engage product.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"31","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10541,"iconUrl":"https://proteusco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[8],"key":""},{"id":"32","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10521,"iconUrl":"https://proteusco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[8],"key":""},{"id":"28","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10513,"iconUrl":"https://proteusco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[8],"key":""},{"id":"29","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10458,"iconUrl":"https://proteusco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[8],"key":""},{"id":"30","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10458,"iconUrl":"https://proteusco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[8],"key":""},{"id":"34","name":"Onboarding","descriptionHtml":"","callToAction":"Onboarding","introHtml":"<p>Onboarding a new client or a new user.</p>","icon":10550,"iconUrl":"https://proteusco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[32,31,30,29,28]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ECLIENT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZDJiMGVlZi1jZjMzLTRiZmUtYjE1NC04YTM0ZmE1N2UxYjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODEzMTQsIm5iZiI6MTczMjE4MDExNH0.wBpH9zXBBS2tsY4I70f7LFZKs3lu5QdqzCmFBMVtbt8","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"ed2b0eef-cf33-4bfe-b154-8a34fa57e1b8","tokenDurationInMins":20}},"sharedPortal":{"name":"Proteus Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}